An Overview of the Six Sigma Process

Six Sigma is a business management strategy that seeks to identify and remove the causes of defects and errors in manufacturing and business processes.

It uses a set of quality management methods, including statistical methods and creates a special infrastructure of people within the organization ('Black Belts' etc.) who are experts in these methods.

The Six Sigma DMAIC Process

Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction or profit increase).

Our Ability to Train Your People

We at Fitco can train key people in your organization to because Six Sigma experts, namely 'Green' and 'Black' Belts. We will also train them with the TOC methodology and Lean culture.

Having such people in your company will enable you to instill a permanent continuous improvement culture in your organization that will ensure long term profitability long after we have finished our initial projects.

The following list is an overview of the main methods used.

  • 5 Whys

  • Analysis of Variance

  • ANOVA Gauge R&R

  • Axiomatic Design

  • Business Process Mapping

  • Catapult Exercise on Variability

  • Cause & Effects Diagram (also known as fishbone or ishikawa diagram)

  • Chi-square test of independence and fits

  • Control Cart

  • Correlation

  • Cost-Benefit Analysis

  • CTQ tree

  • Quantitative marketing research through use of Enterprise Feedback Management (EFM) systems

  • Design of Experiments

  • Failure Mode and Effects Analysis

  • General Linear Model

  • Histograms

  • Homoscedasticity

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